Values first
We believe that the true essence of hospitality is a contribution to the welfare of others. Expect us to invest intensely in your success.
Balanced scorecard
Premcat has perfected metrics over decades of managing some of the prestigious restaurants throughout Baltic. These tools measure associate, guest and owner satisfaction. A successful Premcat managed restaurant is one that balances the needs of all its stakeholders perfectly.
Small and mighty by design
Our goal isn’t to “go big” by building the largest independent restaurant management company. We seek meaningful partnerships with quality owners who have a clear vision of what it takes to build long-term success. In turn, we invest wisely in our people, properties and systems.
Our Achievements
We’re proud of our partnerships and the colleagues behind them. Our commitment to high quality service has been recognised by our clients and partners.
But we’re not complacent: we’re working to raise standards of our services each and every day.
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QUALITY
RESPONDING TO AN INDUSTRY IN CRISIS
In 2019 restaurants were struggling to adapt and compete with an onslaught of new restaurant supply due to Covid-19 restrictions.
The primary operating strategy employed to counter the new supply issue was to reduce operating cost. But the impact of this strategy was not sustainable. While it initially benefited profitability, it negatively impacted the guests and associates experience. This ultimately led to declining market share, revenues and profitability. Premcat, however, discovered a better way to operate a restaurant that maximized profitability balanced with an attractive guest and associate experience.
2020 was anticipated to be very similar economically to 2018-19 until the pandemic hit. What was initially thought to be a 3-5-month economic problem for the restaurant industry is now considered to be a 3-5-year economic problem.
In response, Premcat has changed its restaurant management model to meet the needs of today’s restaurant owners. Due to the amount of “Uncertainty” that exists in today’s travel industry, making long term decisions can potentially pose significant risks. Premcat has decided to totally remove the risk of choosing a Restaurant Management Company by offering simplified contracts, options for co-management or full-service management, options for flat fees or percentage revenue fees, month-to-month contracts, and general easy in-easy out terms.
NIMBLE YET POWERFUL
Premcat offers the speed and efficiency of an entrepreneurial-style management company with the experience and predictability of the largest management companies in the industry. Our experience managing properties of all sizes combined with our own company’s smaller, more focused size gives us the skills and flexibility to meet the needs of today’s changing environment.